- Start by eliminating the possibility of the charger being broken. Plug in the same charger to another device or try using another charger with your device.
- Try plugging the charger directly into an electrical outlet instead of through a power bar/extension cord
- Look inside your charging port and see if there is dust built up inside. Use a toothpick or some other thin, non-metal object to try to clean out your port. Don't use significant force.
If your device still isn't charging, Select your OS:
If none of these steps work, you may need to replace your charging port.
Windows
- Open Device Manager - Search for it or Right-Click Start button and select Device Manager
- Click Batteries to expand it to see: Microsoft AC Adapter and Microsoft ACPI-Compliant Control Method Battery
- Right-click each item and choose Uninstall device
- Shut down laptop, Unplug power cable from laptop, Remove removable battery if possible
- Wait 5 minutes with the device off
- Put battery back in, Plug in laptop, Power on laptop
MacOS
Check for software updates: Apple Menu > System Preferences > Software Update
iPhone/iPad
Force restart phone - Press and hold volume up button and the side button for 5 seconds. Do again to turn on the phone.
Android
- Restart your phone - Hold the Power button to restart.
- Update your phone in Settings > Software Update or Settings > About Phone > Software Update